Shipping Policy



Unless otherwise specified, all prices quoted and sales transactions are in Australian Dollars. GST is included in sales where applicable.


If you wish to purchase goods from any country other than Australia, shipping is not free and our system is unable to automatically calculate the cost of shipping. Please use our contact us  form to request a quote. Soul Mystique Boutique reserves the right to adjust international shipping prices on your final order, should they be increased by our shipping supplier without notice. You will be notified in advance or any such adjustment in shipping costs and proceeding with the order will be at your discretion. Soul Mystique Boutique reserves the right to decline orders from countries, regions or towns where a suitable delivery provider does not provide a delivery service.


For overseas orders, Soul Mystique Boutique cannot take responsibility for parcels seized by Customs as these are events and circumstances, which are out of our control, or for parcels seized by authorities because they may contain a product that is not approved for import into the country to which they are being sent. By placing an order with Soul Mystique Boutique, you hereby covenant and agree that you are legally entitled to place an order for the goods requested and that all risk and title passes to you upon dispatch of the same ex Soul Mystique Boutique's Distribution Centre.



All orders are shipped within 72 hours Monday – Friday, 8am – 5pm.



We use the following carriers to deliver our orders:

  • Australia Post 
  • Australia Post Express (additional Cost)

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information.


Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.


Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.



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